FAQ

How do I know if I need insoles?

If you're experiencing foot discomfort, fatigue, or pain during daily activities, insoles can significantly improve your comfort. They provide support, shock absorption, and maintain foot structure integrity, helping to alleviate general foot pain.

Can insoles help with specific foot conditions like plantar fasciitis or flat feet?

Yes, our insoles are specifically engineered to relieve discomfort from conditions like plantar fasciitis and flat feet. They offer necessary arch support and evenly distribute pressure across the foot.

How should my WalkWell insoles fit?

They should fit comfortably in your shoe, with your foot centered on top. You can trim them for a custom fit, ensuring they lie flat and your toes have ample room.

Will the WalkWell insoles fit in all types of shoes?

Our insoles are designed for universal fit and are compatible with most shoes, especially those with removable insoles. We recommend trying them on for shoes with non-removable insoles to ensure compatibility.

Can I transfer WalkWell insoles between different pairs of shoes?

You can transfer them between shoes. However, for hygiene and convenience, having a dedicated pair for each frequently worn pair of shoes is advisable.

What is the best way to clean WalkWell insoles?

Gently hand-wash them with mild soap and lukewarm water, rinse, and air dry. Avoid machine washing and direct heat to prevent damage.

How long will WalkWell insoles last?

With regular use, they typically last up to 12 months. Replace them when they show significant wear or when comfort and support diminish.

What should I do if I experience discomfort while wearing insoles?

Some adjustment discomfort is normal as your feet get used to the new support. If discomfort persists, check the fit and positioning of the insoles. If issues continue, please contact our customer service team for assistance.